Privacy Policy

CodeSM Group ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website codesm.group and any related sub-domains (collectively, the "Site").

1. Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

• Fill out a contact form (name, email address, company name, message)
• Subscribe to our newsletter or marketing communications
• Request a consultation or proposal
• Communicate with us via email at [email protected]

Information Collected Automatically

When you visit our Site, we automatically collect certain information through the following technologies:

Google Analytics

We use Google Analytics to collect anonymized data about how visitors use our Site. This includes pages visited, time spent on pages, referral sources, browser type, device type, and approximate geographic location. Google Analytics uses cookies to collect this information. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Google Tag Manager

We use Google Tag Manager to manage and deploy marketing and analytics tags on our Site. Google Tag Manager itself does not collect personal data, but it facilitates the deployment of tags that may collect data as described in this policy.

GoCRM

We use GoCRM for form handling, lead management, and marketing attribution tracking. When you submit a form on our Site, your information is processed through GoCRM to help us respond to your inquiry and understand how you found us. GoCRM may collect form submission data, referral source and attribution data, IP address, and browser/device information.

Cookies & Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your experience and collect usage data. These include:

• Essential cookies: required for basic site functionality
• Analytics cookies: help us understand how visitors interact with the Site
• Marketing cookies: used to track visitors across websites to display relevant advertisements and measure campaign effectiveness

You can control cookies through your browser settings. Note that disabling certain cookies may affect your experience on the Site.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and fulfill your requests
• Send you marketing communications (with your consent)
• Analyze and improve our Site's performance and user experience
• Understand marketing attribution and campaign effectiveness
• Comply with legal obligations
• Protect against fraud and unauthorized access

3. How We Share Your Information

We do not sell your personal information. We may share your data with:

• Service providers: third-party vendors who assist us in operating our Site and business (e.g., Google, GoCRM, hosting providers)
• Affiliated companies: our practices including Metia, MaaS, and CodeSM AI, where relevant to your inquiry
• Legal requirements: when required by law, regulation, or legal process
• Business transfers: in connection with a merger, acquisition, or sale of assets

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Contact form submissions and CRM data are typically retained for up to 3 years from the date of last interaction.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal information
• Opt out of marketing communications
• Opt out of the sale or sharing of personal information
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at [email protected].

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Third-Party Links

Our Site may contain links to third-party websites, including our practice websites (metia.com, trymaas.com, codesm.ai). We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

8. Children's Privacy

Our Site is not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

9. International Transfers

CodeSM Group operates globally with offices in multiple countries. Your information may be transferred to and processed in countries other than your country of residence, including the United States and United Kingdom. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date at the top of this page. Your continued use of the Site after changes are posted constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: